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ABOUT US

A Leading Name in Facility Management Since 2012

Trusted by Residential, Commercial, and Government Clients

As a distinguished subsidiary of Porto Holding Group, Porto Facility Management W.L.L has been at the forefront of the facility management industry since 2012.

We specialize in delivering comprehensive hard and soft facility management services designed to enhance daily operations and allow businesses to concentrate on their core activities.

Our expertise extends to asset management, where we offer exceptional property management services for residential, commercial, and government facilities.

With a commitment to efficiency and excellence, Porto Facility Management is dedicated to optimizing the performance and value of every property we manage.

At Porto Facility Management, we are profoundly committed on providing the most hygienic, professional and aesthetically pleasing environment that always surpass our client's expectation.

Soft services are any services that directly affect the security and well-being of people in the building. The origins of Hines Building Maintenance started with Soft Service management. We have taken great pride in paying attention to even the smallest of details. Our increasing list of satisfied customers is proof of our outstanding performance.

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Chairman Message

I would like to take this opportunity to thank you for your continued support of Porto Facility Management. As we move forward with our renewed vision, we are excited to bring transformative technology into our operations, setting new standards for facility management and maintenance.

Porto Facility Management is at the forefront of the industry in Qatar, integrating advanced technology across our service offerings, including engineering, procurement, project management, facility maintenance, and hospitality. Our commitment to innovation drives us to adopt smart systems, IoT-based monitoring, and data analytics, enabling us to deliver proactive, efficient, and tailored solutions that enhance asset performance and streamline maintenance.

In line with our dedication to supporting Qatar’s sustainable growth, we are continuously evolving to meet the demands of a fast-paced market. By implementing predictive maintenance tools and real-time monitoring, we can anticipate and resolve potential issues before they impact operations, resulting in improved cost-effectiveness and customer satisfaction.

With a forward-looking strategy, we are embracing technology not only to optimize our current services but to pave the way for future growth. At Porto Facility Management, we believe that creating the future means investing in the tools of tomorrow, and we are committed to expanding our regional and global footprint through continuous innovation and excellence.

Sheikh Khalid Saud A H Al-Thani

Our Core Values

EXCELLENCE

We strive to exceed expectations in every project, fostering lasting relationships with our clients.

We continuously seek innovative approaches to improve processes and outcomes.

We establish best practices that surpass industry standards, ensuring top-tier performance.

INTEGRITY

Directing our business in accordance with the highest principles of professional ethics.

Demonstrate integrity, transparency and ethics in all of our business conduct and interactions with employees, clients, intermediaries, suppliers, governments and the public.

PEOPLE RESOURCES

Our workforce is our strength. Build strong bonds by sharing knowledge across business units.

Develop our people to their fullest potential to achieve organization goals.

SAFETY AND COMPLIANCES

Ensuring safety and compliance in all managed facilities is our top priority. We are committed to providing a secure environment for both employees and clients.

We take proactive measures to identify and prevent issues before they arise, fostering a culture of safety

INNOVATION

We embrace innovative solutions to enhance effciency, constantly refining our business processes for better and faster results.

CUSTOMER-CENTRIC APPROACH

Our clients are at the core of everything we do

We aim to deliver personalized, responsive, and proactive support that boosts operational effciency and enhances overall client satisfaction.

Our History

2012

Foundation and Vision

Porto Facility Management was established with a clear vision to deliver integrated solutions in facility management and technical services, backed by the solid experience of its founders in operations, maintenance, and engineering.

2015

Expansion of Technical Services

The company expanded its offerings to include comprehensive HVAC, electrical, plumbing, and energy management services, strengthening its position in the local market.

2018

First Major FM Contracts Signed

Porto successfully secured long-term facility management contracts with major commercial and educational projects, marking a turning point in its growth.

2021

Launch of Smart Asset Management System

The company launched a fully integrated digital asset and facility management platform, improving operational efficiency and enhancing client satisfaction.

2024

Digital Transformation & Strategic Partnerships

Porto embraced smart solutions using AI and IoT technologies, and formed strategic partnerships with key institutions in the Goverement and Private sectors in Qatar.

Our Mission

Our Mission is to be the leading partner in Integrated Facility Management, providing tailored solutions and exceptional service that meet our clients’ evolving needs. We are dedicated to success in every project and to fostering corporate social responsibility initiatives that support and uplift our communities.

Our Vision

is to rise as Qatar’s leading provider of Facility Management Services, delivering exceptional, customized projects that support strategic alliances and foster the country’s sustainable economic development. Through responsible, long-term investments, we are committed to making a lasting impact on both society and the communities we serve.

Technology Pillars

At Porto Facility Management, we embrace innovative digital tools to ensure efficient operations, reliable service delivery, and continuous improvement. Our technology ecosystem empowers our team and clients through intelligent automation, data-driven insights, and seamless collaboration.

Microsoft 365

It facilitates collaboration, data helping their operations and enhance productivity through features like cloud storage, real-time communication, and management, organizations streamline document integrated editing, and task management

Wati

an AI-powered chatbot designed to provide human - like , conversation-based assistance by referring to a pre-defined knowledge base, automate customer communication, and create custom workflows. easily connect with our customers, resolve issues, and build relationships through WhatsApp.

Accurate ERP

Accurate ERP automation streamlines functions, effectively reduces errors, fraud, and optimizes IT costs for enhanced overall performance. Enterprise Resource Planning systems provide accurate, up-to-date data throughout the business.

Time Tic

TimeTec is a Human Resource, Security and Property Management Solutions, Attendance and Automated payroll calculation eliminates errors, eradicates miscalculation and ensures correct payments to staff all the time with payroll Integration.

CAFM Asset Management

FSI (FM Solutions) –CAFM, Computer Aided Facility Management (CAFM) software enables Facility Managers to plan, execute and monitor all activities involved in reactive and planned preventative maintenance, space and move management, asset management, operational facility services, room reservations and other customer services

Accurate Asset Management

Asset management services via Accurate, enabling asset tracking, maintenance scheduling, and performance monitoring to optimize operations and support sustainable growth